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ABOUT THE ISSUE


CONTACT US SATELLITE COORDINATES | INTERNATIONAL ACCESS
LOSS OF C-SPAN & C-SPAN2 | ACCESS C-SPAN3 | ABOUT C-SPAN
 
 
LOSS OF C-SPAN AND C-SPAN2 
 
Viewers served by a cable system that drops or reduces access to C-SPAN or C-SPAN2 should know the following:
 
  • all decisions regarding carriage of programming services are made by the management of the local cable system;
  • any decision to change the hours or carriage of C-SPAN was made by the local cable management team and is NOT A CHANGE INITIATED BY C-SPAN OR C-SPAN 2;
  • C-SPAN and C-SPAN 2 are 24-hour-per-day programming services and our agreements with operators all seek carriage of both services; and
  • that we at C-SPAN are disappointed by the local cable system's decision and are working diligently with their management to restore our service immediately.
     
    What viewers can do to help restore C-SPAN or C-SPAN 2 in their area?
     
    Viewer response within a community is a major element cable operators consider when making decisions about carriage. There are many things C-SPAN's loyal viewers can do to help C-SPAN. For more information on how local communities are trying to preserve C-SPAN carriage, visit the Citizens for C-SPAN Web Site. Cable companies are in business to please their customers and they need to know from their customers which of the program services they offer best serve their information needs. In past instances where cable companies have dropped either C-SPAN service, viewers have successfully lobbied to restore the programming.
     
    Each of the following has proven successful in other instances:
     
  • CALL AND WRITE YOUR LOCAL CABLE OPERATOR, even schedule a visit with the General Manager
  • write "letters to the editor" at local newspapers
  • involve friends who also view our services
     
    If you live in a community where the local cable operator is dropping or reducing subscribers' access to C-SPAN or C-SPAN 2, please e-mail us (viewer@c-span.org) the following information:
     
  • name of community
  • name of cable system (name of manager of system if you know)
    details of the problem, ie: C-SPAN or C-SPAN 2 drop or reduction to part-time
  • why the cable operator is making this change, ie: adding new services, etc.
  • when will the change occur
  • how did you find out about the change, ie: newspaper story, system announcement, etc.



  •    WEB RESOURCES >>
    C-SPAN 25th Anniversary
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    C-SPAN Story Winners
    Winning stories and video from the 25th Anniversary Contest.
     
    The Company
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    Privacy Statement
    Information on C-SPAN Internet Privacy Policy
     
    Jobs
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    National Cable & Telecommunications Association
    Information about the Cable & Telecommunications Industry
     
     
    ALL WEB RESOURCES >>